tag:blogger.com,1999:blog-8967839220888449722.post6562370022497474608..comments2024-03-23T20:58:53.070-08:00Comments on From the Silicon to the Tanana Valley: Fraud Alert on active.comArvayhttp://www.blogger.com/profile/02300309277462514252noreply@blogger.comBlogger14125tag:blogger.com,1999:blog-8967839220888449722.post-88736937939671499612014-12-29T10:14:39.028-09:002014-12-29T10:14:39.028-09:00On 12/29/2014 I checked my MasterCard billing onli...On 12/29/2014 I checked my MasterCard billing online and there was this PENDING transaction posted 12/27/2014. What a conincidence I thought that on the day of the POSTED transaction I took my family to the Wirth Winter Recreation Area in Minneapolis where our family rented snowshoes. This MasterCard billing was listed as: <br /><br />12/27/2014 PENDING ACT*REGISTRATION CA 877-228-4881 *** $25.74<br /><br />So I called the 877 number and sat there monitoriing my call for over 40 minutes as a recording for this Active Advantage site repeated itself endlessly before I decided it best to just hang up. That made me supspicious so called MasterCard but they couldn't do anything about it until the charge posted so we'll see how this plays out in the next few days. I called the suspected vendor who rented snowshoes to me and they verified Active Advantage is the service who charged my bill. I don't like the way charge reads on my MascterCard's billing description so I'm not sleeping easy tonight. I rented equipment. That shouldn't be confused with the vague description "register". I don't want to find out down the road another charge was made without my noticing. I'm awaiting a written letter in response from Active Advantage telling me exactly what type of service I was billed for. We'll see.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8967839220888449722.post-83960924612663563802014-12-04T09:40:39.196-09:002014-12-04T09:40:39.196-09:00This scam is still ongoing by active.com. I ran a...This scam is still ongoing by active.com. I ran a 5k race and two months later they charged my credit card $64.95. I did not sign up for any membership. And they did not send any email telling me they were charging me. They are just stealing money and when they get caught they so give the money back. Someone needs to go to jail over there. It is NOT legal and does not meet acceptable use policies but in place by the credit card companies. Do not ever give Active.com your credit card information.<br /> Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8967839220888449722.post-10443062881573808032012-08-17T16:38:33.621-08:002012-08-17T16:38:33.621-08:00And I just got MY credit card number stolen by the...And I just got MY credit card number stolen by them after signing up for a class. Told my credit card co. and they opened a fraud file.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8967839220888449722.post-80772453176542604972012-06-24T18:16:38.449-08:002012-06-24T18:16:38.449-08:00Just got my cc number stolen after using their sit...Just got my cc number stolen after using their site to signup for an arts class. This card is never used so I know it links backed to them.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8967839220888449722.post-8144271959431001242011-04-22T06:35:50.163-08:002011-04-22T06:35:50.163-08:00Somewhere in the running community there has to be...Somewhere in the running community there has to be a lawyer who will be ticked off enough to hit the slimeballs with a class action suit for deceptive practices, fraud, theft and conspiracy to commit fraud. Important to keep this going until someone, somewhere takes notice and nails their bums to a fence somewhere.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8967839220888449722.post-8177733234736224932010-09-10T20:50:00.960-08:002010-09-10T20:50:00.960-08:00I'm really dismayed that Visa did not swoop in...I'm really dismayed that Visa did not swoop in and clean everything up properly. <br />Dunno if you subscribe to a credit reporting thingie, but I wonder if it is worth checking if issuing a complaint, reversing charges, replacing your card affected your credit score?Renanoreply@blogger.comtag:blogger.com,1999:blog-8967839220888449722.post-61244762635630021492010-09-10T16:14:00.602-08:002010-09-10T16:14:00.602-08:00Okay, but again, I. Did. Not. Sign. Up. For. That....Okay, but again, I. Did. Not. Sign. Up. For. That. Service. Not accidentally, not inadvertently, not as a victim of oversight or deceit or not reading the fine print. I. Did. Not. Sign. Up.<br /><br />My card was charged NOT when I registered for a race, but out of the clear blue sky a full year later.<br /><br />I am NOT a victim of their deceptive registration process. I am a victim of their point-blank fraud. That is far worse and definitely illegal!Arvayhttps://www.blogger.com/profile/02300309277462514252noreply@blogger.comtag:blogger.com,1999:blog-8967839220888449722.post-37657274807486339892010-09-10T16:01:35.075-08:002010-09-10T16:01:35.075-08:00Yeah it's a shame that scam artists like activ...Yeah it's a shame that scam artists like active.com pull the shady yet unfortunately legal practice of subtly signing people up for memberships they don't want. The PR guy will come up with some spin line typed up 10 years ago to say that they're legit and offer people blah blah services. But they themselves would be up in arms if this stuff happened to them. Well all we have is karma then... may the tires of their cars be flat when they go out to the parking lot today.Mikenoreply@blogger.comtag:blogger.com,1999:blog-8967839220888449722.post-89853031550600328852010-09-10T13:44:18.420-08:002010-09-10T13:44:18.420-08:00Hello Active Consumer Support,
Thank you for cont...Hello Active Consumer Support,<br /><br />Thank you for contacting me. However, as mentioned, when I call that number, it disconnects me after ringing several times. In good faith, I just now called it again and got a busy signal.<br /><br />I did not at any point sign up for Active Advantage membership. I've come to realize that many people do so accidentally because they miss the fine print when registering for a race. However, I have not registered for anything via Active in a year, so there is no way I could have signed up for membership. Again, I am absolutely positive that I did not miss the fine print as others have done. I absolutely, positively, never signed up for Active Advantage Membership.<br /><br />I have sent you a request to cancel my "membership" via US Postal Service. Upon receipt of this letter, you will reverse the fraudulent charge of $59.95. You cannot charge me any more since my card is canceled, and I will never sign up for anything else via active.com.<br /><br />Again, thank you for contacting me. I will await notice from my credit card company that you have reversed the charge.Arvayhttps://www.blogger.com/profile/02300309277462514252noreply@blogger.comtag:blogger.com,1999:blog-8967839220888449722.post-83908602871238557362010-09-10T13:36:21.413-08:002010-09-10T13:36:21.413-08:00Hi,
I am Active.com's consumer support Superv...Hi,<br /><br />I am Active.com's consumer support Supervisor. This post was recently brought to my attention. The Active Advantage membership you signed up for is indeed backed by a money-back guarantee. In order to cancel all you will need to do is contact us at 1-877-228-4881, or you can e-mail us at activeadvantage@active.com.<br /><br />I certainly do apologize for the inconvenience. <br /><br />Regards,<br />Active Consumer SupportAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-8967839220888449722.post-19479464921672536032010-09-10T12:52:30.304-08:002010-09-10T12:52:30.304-08:00Mudder, I already took steps with both the credit ...Mudder, I already took steps with both the credit card bank and with active.com, following advice of a very fine lawyer I know. :)<br /><br />Yes, I understand that with the other victims, it's probably legal (although still deceptive) because they signed up for membership in the fine print, but in my case, it clearly was not even that. It is outright fraud.<br /><br />I. Will. Not. Pay. This. I'm a fine writer and have the advice of a fine lawyer, and I'll put up a good fight.Arvayhttps://www.blogger.com/profile/02300309277462514252noreply@blogger.comtag:blogger.com,1999:blog-8967839220888449722.post-3387453030882259962010-09-10T09:24:02.867-08:002010-09-10T09:24:02.867-08:00Pleasanton Office (Clubspaces)
4234 Hacienda Blvd....Pleasanton Office (Clubspaces)<br />4234 Hacienda Blvd., Suite 206<br />Pleasanton, CA 94568<br />Contact: Melissa Oyler<br />Phone: 877-908-4400<br /><br />A toll free number I found from active.com website, you can tell them you will contact the Better Business Bureau unless they refund your money.mdrnoreply@blogger.comtag:blogger.com,1999:blog-8967839220888449722.post-38369856884876979252010-09-10T09:08:34.682-08:002010-09-10T09:08:34.682-08:00When you said "the bank" meaning the ban...When you said "the bank" meaning the bank issued your credit card, NOT your checking account bank, right?<br /><br />You will call the credit card bank and ask for a copy of that fraugelent charge, the bank has to produce some proof.<br /><br />This isn't uncommon. People sign on for free credit report, it is free but you also agree to pay a monthly fee if you don't cancel after 7 days etc..<br />All in the FINE PRINT.<br /><br />Even doctors double charge insurance companies if you have two insurance policies (happened to CH)<br /><br />One doctor whom I haven't see for 5 years charged my insurance. He was not a good doctor and I wouldn't see him anyway. I notified my insurance and they said the doctor said they made a mistake.mdrnoreply@blogger.comtag:blogger.com,1999:blog-8967839220888449722.post-75751699798242528852010-09-10T00:42:47.048-08:002010-09-10T00:42:47.048-08:00Hmmm.... I'd also say your bank is lame. I'...Hmmm.... I'd also say your bank is lame. I've "disputed charges" on my card and regarless of my history with the vendor they seem to be able to take care of the issue without me following up with the vendor. Basically a claim of a charge with out delievery of service is enough... <br /><br />Also if your talking to a Customer Service agent and they are being useless or say that you have to do such and such. ALWAYS and I mean ALWAYS escalate the call aka ask to speak to thier Manager. More often than not when they say it can't be done it means they don't have the ability to do it, but thier boss does. Usually one Escalation is enough, but don't be afraid to try to continue to escalate it. Some companies have several layers of CS.Max R.noreply@blogger.com